Privacy Policy
Last updated: 15 July 2026
This Privacy Policy explains how Mahalaxmi Thread (“we”, “us”, or “our”) collects, uses, discloses and safeguards your information when you visit mahalaxmithread.com (the “Site”) or contact us through it. We are committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable Indian data protection law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. By using the Site, you consent to the practices described in this policy.
1. Who we are
Mahalaxmi Thread is a manufacturer and exporter of industrial sewing and bag-closing threads, based in Ahmedabad, Gujarat, India. For any privacy-related questions you can reach us at [email protected] or +91 81539 31127.
2. Information we collect
We collect only the information we need to respond to you and operate the Site.
Information you provide
When you submit our contact or enquiry form, we collect the details you enter — typically your first and last name, company name, country, email address, phone number and the contents of your message. You choose what to share; some fields are required so we can reply to your enquiry.
Information collected automatically
Like most websites, our servers automatically record limited technical information when you visit — such as your IP address, browser type and version, device information, referring page, and the date and time of your request. This is kept in standard server logs and used for security, diagnostics and to keep the Site running reliably.
3. How we use your information
- To respond to your enquiries and provide product information, samples or quotations;
- To communicate with you about your request and our products and services;
- To operate, maintain, secure and improve the Site and our services;
- To detect, prevent and address technical issues, fraud or misuse; and
- To comply with our legal obligations.
4. Legal basis for processing
We process your personal data on the basis of your consent (given when you submit an enquiry), our legitimate interest in responding to and managing business communications and securing our Site, and where necessary to comply with a legal obligation. You may withdraw your consent at any time by contacting us.
5. Cookies and third-party services
The Site does not use advertising or profiling cookies. We may use strictly necessary cookies or local storage required for the Site to function. Web fonts on this Site are delivered by Google Fonts; when a page loads, Google may receive your IP address in order to serve the font files — please refer to Google's privacy policy for details. We do not sell or trade your personal data.
6. How we share your information
We do not sell your personal information. We may share it only with trusted service providers who help us operate the Site and our email/enquiry handling (for example, hosting and email infrastructure providers), and only to the extent necessary to perform those services. We may also disclose information where required by law, regulation, legal process, or to protect our rights, safety or property.
7. Data retention
We keep enquiry and correspondence data only for as long as needed to handle your request and for our legitimate business and legal record-keeping purposes, after which it is deleted or anonymised. Server logs are retained for a limited period for security and diagnostic purposes.
8. Data security
We apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International transfers
We are based in India and serve customers worldwide. If you contact us from outside India, your information will be processed in India and, where relevant, in the countries where our service providers operate. We take steps to ensure your data continues to be handled in line with this policy.
10. Your rights
Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct or update it, or request its deletion. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable time.
11. Children's privacy
The Site is intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
12. Links to other websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
13. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.
14. Contact us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at [email protected] or +91 81539 31127, Ahmedabad, Gujarat, India.